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Shift Manager
2 months ago
We are seeking a highly skilled Shift Manager to join our team at Daybreak. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our team is well-prepared to deliver excellent service.
- Team Supervision: Supervise and coordinate the activities of our food preparation and service staff, providing guidance and support as needed.
- Training and Development: Train new staff members in their job duties, sanitation procedures, and safety protocols, ensuring that they are equipped to provide excellent service.
- Inventory Management: Estimate and manage the inventory of ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have the necessary resources to meet customer demand.
- Quality Control: Ensure that our food and service meet the highest quality control standards, addressing any issues promptly and professionally.
- Customer Service: Address customer complaints or concerns in a timely and courteous manner, ensuring that our customers feel valued and respected.
- Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management as required.
- Initiative: Demonstrate a proactive approach to problem-solving and decision-making, taking initiative to improve processes and procedures.
- Work Term: This is a permanent position, offering a stable and secure work environment.
- Work Language: English is the primary language of communication in this role.
- Hours: The successful candidate will work 35 hours per week, providing a healthy work-life balance.