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Team Lead

2 months ago

Drummondville, Quebec, Canada St-Hubert Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Team Lead - Counter Operations. As a key member of our restaurant team, you will be responsible for coordinating the activities of our counter staff, ensuring a seamless and efficient customer experience.

Key Responsibilities

  • Coordinate the activities of counter staff to ensure excellent customer service
  • Implement and maintain a clean and organized workspace
  • Verify the accuracy of cash handling and ensure a smooth transaction process
  • Provide exceptional customer service and ensure a positive dining experience
  • Support management in achieving sales targets and maintaining high customer satisfaction
  • Participate in inventory management and ordering supplies as needed

Requirements

  • Excellent communication and leadership skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance