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Food Service Supervisor

2 months ago

Vaughan, Ontario, Canada Dr Laffa Bakery Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dr Laffa Bakery. As a key member of our bakery team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service counter attendants and food preparers
    • Lead and motivate a team of kitchen and food service helpers
  • Quality Control
    • Ensure that food and service meet quality control standards
    • Monitor and maintain high standards of cleanliness and hygiene
  • Operations and Administration
    • Establish methods to meet work schedules and deadlines
    • Prepare and submit reports on sales, inventory, and customer feedback
    • Prepare budget and cost estimates for food and supplies
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Provide exceptional customer service and ensure customer satisfaction
Requirements
  • Education and Experience
    • Registered Apprenticeship certificate
    • 2 years to less than 3 years of experience in a food service or bakery environment
  • Work Environment
    • Fast-paced environment with a focus on quality and customer satisfaction
    • Standing for extended periods and ability to lift up to 25 pounds
  • Personal Qualities
    • Client focus and ability to work with diverse customer groups
    • Efficient interpersonal skills and ability to work effectively in a team
    • Flexibility and adaptability in a fast-paced environment
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment