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Food Service Associate

2 months ago

Victoria, British Columbia, Canada Royal Spice Indian Cuisine Ltd. Full time
About the Role

We are seeking a skilled and friendly Food Service Associate to join our team at Royal Spice Indian Cuisine Ltd. as a Restaurant Server. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Present bills to customers and accept payment in a timely and efficient manner, ensuring accuracy and attention to detail.
  • Clean and maintain the dining area to the highest standards, including tables, chairs, and surrounding areas.
  • Greet and serve customers with a smile, presenting menus and making recommendations to enhance their dining experience.
  • Order and maintain inventory of wines and wine glassware, ensuring that our wine list is always up-to-date and well-stocked.
  • Take orders and relay them to the kitchen and bar staff, ensuring that our guests receive their food and drinks in a timely manner.
  • Assist clients/guests with special needs, providing personalized service and support to ensure their comfort and satisfaction.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the kitchen and bar staff to ensure seamless service and a positive dining experience for our guests.
  • Meet sales and customer satisfaction targets, contributing to the success of our restaurant and enhancing our reputation for excellent service.