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Security Officer

2 months ago

Edmonton, Alberta, Canada Paladin Security Full time

Job Summary:

Paladin Security is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.

Key Responsibilities:

  • Provide exceptional customer service and assistance to clients and patrons, while maintaining effective relationships.
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns.
  • Attend and investigate security alarms and emergencies in a timely and professional manner.
  • De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire, and paramedic resources.
  • Exercise crowd control and evict trespassers.
  • Write clear and detailed reports, including incident, emergency, liability, and day-to-day reports.
  • Provide first aid and medical response when required to any person(s).
  • Utilize two-way radios and computer applications to communicate site activities.
  • Handle Lost & Found items and inquiries.

Requirements:

  • MUST POSSESS CLASS 5 ADVANCED LICENSE OR HIGHER.
  • Excellent communication skills, both written and verbal.
  • Excellent customer service skills.
  • Strong observational skills.
  • Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision.
  • Ability to walk 18/20km and stairs.

Education Requirements:

High School Diploma/GED