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Rental Coordinator

2 months ago

Oshawa, Ontario, Canada Cooper Equipment Rentals Full time
About the Role

We are seeking a highly motivated and customer-oriented Rental Coordinator to join our professional team at Cooper Equipment Rentals.

The successful candidate will be responsible for providing exceptional customer service, processing rental requests, and maintaining inventory control.

Key Responsibilities
  • Customer Service: Answer customer inquiries, process rental requests, and communicate effectively with customers and internal teams.
  • Inventory Management: Maintain accurate inventory records, document on-site inventories, and communicate findings to staff daily.
  • Rental Contracting: Process new rental contracts daily, ensuring compliance with standard operating procedures.
  • Coordination and Dispatch: Coordinate with the service department on rental equipment and service/repair issues, and dispatch drivers to deliver equipment to customer job sites.
Requirements and Qualifications
  • Experience: Minimum one year of experience in the customer service industry or construction industry, with a strong background in inventory control and customer service.
  • Skills: Excellent problem-solving skills, strong verbal and written communication skills, and the ability to work in a fast-paced environment with strict deadlines.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits: Excellent benefit package with premiums paid by the company, including RRSP match and a stable, year-round employment opportunity.
  • Training and Development: Continuous training, learning, and development opportunities to help you grow in your career.

We are an inclusive and diverse team that values diversity, equity, and inclusion. We strive to create a work environment where everyone feels safe, respected, and valued. If you are passionate about delivering exceptional customer service and have a strong background in inventory control and customer service, we encourage you to apply for this exciting opportunity.