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Executive Housekeeping Supervisor

2 months ago


NiagaraontheLake, Ontario, Canada 124 ON QUEEN HOTEL AND SPA Full time
Position Overview

The Housekeeping Operations Manager plays a crucial role in ensuring the cleanliness and overall presentation of the hotel. This position requires a dedicated individual who can lead a team and maintain high standards of service.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a supervisory role
Key Responsibilities
  • Plan and coordinate the activities of housekeeping supervisors and teams.
  • Oversee staff performance and provide guidance.
  • Ensure compliance with safety standards and departmental policies.
  • Coordinate maintenance and repair services for the facility.
  • Conduct performance evaluations and appraisals for team members.
  • Maintain an inventory of supplies, equipment, and uniforms.
  • Supervise in-house laundry operations.
  • Schedule and assign duties to housekeeping personnel.
  • Address and resolve guest complaints effectively.
Supervision

Manage a team of 16-20 individuals.

Work Environment

This role requires a strong attention to detail and the ability to work in a fast-paced environment.

Personal Attributes
  • Client-focused with a commitment to service excellence.
  • Dependable and reliable team player.
  • Possesses efficient interpersonal skills and flexibility.
  • Demonstrates initiative and sound judgment.
  • Highly organized and capable of managing multiple tasks.
Diversity and Inclusion

The company promotes a welcoming environment for all employees, including newcomers, youth, mature workers, and visible minorities. Our hiring policies are designed to discourage discrimination and foster inclusivity.

Employment Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week