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Kitchen Operations Manager

2 months ago

Cambridge, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Inventory Management
    • Requisition food and kitchen supplies
    • Estimate ingredient and supplies required for meal preparation
    • Maintain records of stock, repairs, sales, and wastage
  • Quality Control
    • Ensure that food and service meet quality control standards
    • Prepare and submit reports
  • Customer Service
    • Address customers' complaints or concerns
  • Operations Management
    • Establish methods to meet work schedules
    • Prepare budget and cost estimates
    • Establish work schedules
Requirements
  • Secondary (high) school graduation certificate
  • 1 to 2 years of experience in a food service environment
  • Ability to work in a fast-paced environment
  • Excellent communication and leadership skills