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Housekeeping Staff
3 months ago
The Room Cleaning Specialist plays a crucial role in maintaining the cleanliness and overall presentation of guest accommodations at Holiday Inn & Suites. This position requires a commitment to providing a welcoming environment for guests through diligent housekeeping practices.
Employment Details- Job Type: Permanent
- Working Language: English
- Work Hours: 30 to 40 hours per week
No formal education is required for this role.
Work EnvironmentThe position is based in a hotel, motel, or resort setting, where the focus is on delivering exceptional service to guests.
Key Responsibilities- Perform thorough cleaning of floors including sweeping, mopping, and polishing.
- Dust and maintain furniture cleanliness.
- Vacuum carpets, area rugs, draperies, and upholstered items.
- Make beds and change linens as needed.
- Distribute fresh towels and toiletries to guest rooms.
- Organize and stock the linen closet efficiently.
- Sanitize kitchen and bathroom fixtures and appliances.
- Ensure cleanliness in elevators and other common areas.
- Manage lost and found items appropriately.
- Respond to guest requests for additional supplies or information.
- Maintain cleanliness by picking up debris and emptying trash bins.
- Assist guests with personal hygiene needs when necessary.
- Launder clothing and household linens as required.
- Perform light repairs on clothing and linens.
- Engage in general housekeeping and cleaning tasks.
- Shop for necessary food and household supplies.
- Wash windows, walls, and ceilings to maintain a pristine environment.
- Clean changing rooms and shower facilities.
- Address and resolve customer complaints or concerns professionally.
- Ability to work in a fast-paced environment.
- Capable of handling pressure and meeting tight deadlines.
- Repetitive tasks and physical demands are expected.
- Must be able to lift and carry loads up to 23 kg (50 lbs).
- Requires bending, crouching, and kneeling.
- Combination of sitting, standing, and walking throughout the shift.
- Overtime may be required.
- Punctual and reliable.
- Strong client focus and interpersonal skills.
- Demonstrates flexibility and initiative.
- Exhibits good judgment and organizational skills.
- Team-oriented with a commitment to values and ethics.
No prior experience is necessary as training will be provided.