Fitness Success Manager

7 days ago


Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time
About Gold's Gym British Columbia

Gold's Gym British Columbia is a leading fitness center dedicated to helping individuals achieve their health and wellness goals. We are seeking a highly motivated and experienced Fitness Success Manager to join our team.

Key Responsibilities
  • Support the Fitness Manager in achieving sales and sales targets, while understanding and tracking team performance on a daily, weekly, and monthly basis.
  • Meet or exceed personal training goals, while assisting the Fitness Manager in achieving overall club targets.
  • Develop and implement effective strategies to handle objections and upskill personal training presentations, utilizing company guidelines and directives.
  • Assist the Fitness Manager in managing the team, including conducting regular meetings and providing feedback.
  • Develop and deliver a minimum of one personal training seminar per month to upskill and develop the team.
  • Create personalized training programs for one-on-one training, small group personal training classes, and other specialty programs.
  • Collaborate with the Marketing Team to create a minimum of one educational video, reel, or post per month for social media.
  • Provide excellent customer service by instructing and demonstrating the proper use of equipment and exercise techniques, including operating equipment and dynamically moving weights up to 50 pounds.
  • Perform administrative tasks as directed by the Fitness Manager.
  • Stay up-to-date with all club services, programs, and products, and participate in their implementation.
  • Work closely with club management to identify issues within the facility and act as a liaison between personal trainers and other club leaders.
  • Educate members on the Gold's Gym British Columbia app to receive personalized workouts, group class schedules, and more.
  • Complete any other related personal training team leader duties and/or responsibilities as required by the company.
Qualifications
  • Minimum 3-5 years of personal training sales experience in a high-paced fitness club environment.
  • Proven ability to achieve high fitness personal sales volume.
  • Availability to work one weekend day.
  • Excellent communication and interpersonal skills, with a caring and compassionate approach.
  • Fluency in English.
  • Intermediate knowledge of Microsoft 365.
  • Ability to navigate software systems.
  • Proof of personal training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP, or CFES).
  • Current Emergency First Aid and CPR Level A Certificate.
  • Minimum of $2,000,000 in liability insurance.
  • Passion for fitness and helping others achieve their fitness goals.
  • Strong leadership skills, with the ability to motivate and influence people.
  • Self-starter.
  • Committed to delivering exceptional customer service and promoting client loyalty.
What We Offer
  • A positive, rewarding, and collaborative team environment.
  • Competitive compensation.
  • Complimentary club membership.
  • Discount on Gold's Gym products and services.


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