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Customer Service Representative

2 months ago

WallaceWoodworth, Canada Fox Harb'r Resort Full time
About the Role

Fox Harb'r Resort is a 5-Star, 4-Diamond property nestled along the coast of the Northumberland Strait in Nova Scotia. We are seeking a highly motivated and customer-focused individual to join our team as a Back Shop Attendant.

Key Responsibilities
  • Opening and Closing Duties: Ensure the back shop is prepared for the day, including setting up equipment and supplies.
  • Greeting Customers: Welcome guests upon arrival and departure, providing exceptional customer service.
  • Offer Assistance: Provide support to customers, answering questions and addressing their needs.
  • Communication: Collaborate with the Starter to ensure smooth group flow and efficient service.
  • Teamwork: Work effectively within a team environment to achieve common goals.
  • Activity Preparation: Assist in preparing activities and events, ensuring a seamless experience for guests.
  • Activity Execution: Execute activities and events, providing exceptional service and ensuring guest satisfaction.
Benefits
  • Competitive Wages
  • Travel Fuel Allowance
  • Discounts at Resort Dining Areas
  • Discounts on Accommodations, Golf, and Spa Services
  • Friends and Family Rates for Overnight Accommodations
  • Complimentary Use of Resort Facilities
  • Team Member Rates for Golf, Sport Shooting, and Other Activities
  • Team Member Activities and Department Incentives
  • Team Member Education Funding and Bursary Program
  • Team Member Housing Availability