Current jobs related to Client Success Strategist - Toronto, Ontario - Ataccama
-
Client Relationship Strategist
4 days ago
Toronto, Ontario, Canada Interac Corp. Full timeClient Relationship StrategistAt Interac Corp., we're shaping the future of the digital economy in Canada. We're looking for a Client Relationship Strategist to develop and execute sales and relationship management strategies, driving commercial outcomes for our clients.Key Responsibilities:Develop and execute account plans to identify new sales and revenue...
-
Excel Success Strategist
3 days ago
Toronto, Ontario, Canada Datarails Full timeDatarails, the leading financial planning and analysis platform, is searching for a highly skilled Excel Success Strategist to join its Live CS team. As a key member of our team, you will work closely with finance professionals from middle management through the C-suite, customizing their Datarails platform and providing training on product updates.This is...
-
Employee Benefits Client Strategist
2 weeks ago
Toronto, Ontario, Canada Hub International Limited Full timeJoin HUB International Limited as a Global Leader in Employee Benefits StrategistWe're a global leader in the insurance industry, dedicated to redefining what's possible in the world of risk management. Our team is passionate about creating innovative solutions that set us apart from the rest.About the RoleWe're seeking a talented Employee Benefits Client...
-
Business Growth Strategist
3 days ago
Toronto, Ontario, Canada Barbara Kowk Success And Empowerment Full timeA visionary leader with a passion for driving success is sought to create a schedule that suits them.We're looking for a driven individual to take charge and unlock the potential of their teams in personal development.About Us:Empowering professionals to reach their highest potential is our mission. We believe that true success stems from personal growth and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and implement digital strategies that align with client goals and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and implement digital strategies that align with client goals and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and implement digital strategies that align with client goals and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and implement digital strategies that align with client goals and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key Responsibilities:Develop and execute digital strategies that align with business...
-
Merchant Success Strategist
4 weeks ago
Toronto, Ontario, Canada Rokt Full timeAbout RoktRokt is a hyper-growth ecommerce leader that enables small and medium-sized businesses to unlock value by making each transaction relevant at the moment that matters most. Our AI-based relevance Platform and scaled ecommerce Network powers billions of transactions.Job SummaryWe are seeking a highly skilled Merchant Success Strategist to join our...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeAbout the RoleWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a key member of our team, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key ResponsibilitiesDevelop and implement digital strategies that align with client goals and...
-
Digital Strategist
1 month ago
Toronto, Ontario, Canada Pembroke Communications Full timeAbout the RoleWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a key member of our team, you will be responsible for developing and executing digital strategies that drive business results for our clients.Key ResponsibilitiesDevelop and implement digital strategies that align with client goals and...
-
Digital Strategist
2 weeks ago
Old Toronto, Ontario, Canada Pembroke Communications Full timeJob Title: Digital StrategistWe are seeking a highly skilled Digital Strategist to join our team at Pembroke Communications. As a Digital Strategist, you will be responsible for developing and executing digital strategies that drive business results and enhance our clients' online presence.Key Responsibilities:Develop and implement digital marketing...
Client Success Strategist
2 months ago
At Ataccama, we are dedicated to enabling organizations to harness the transformative power of data and artificial intelligence. Our innovative product empowers both technical and non-technical 'data professionals' within organizations to create high-quality, governed, secure, and reusable data products. This commitment to excellence has positioned us as a Leader in the Gartner Magic Quadrant for Data Quality Solutions and attracted investment from Bain Capital Tech Opportunities to fuel our growth.
Our aspiration is to become the premier AI-driven cloud data management firm, and to achieve this, we are focused on making Ataccama an exceptional workplace where our employees can thrive. Our global team collaborates effectively and flourishes in a culture defined by our core values:
Customer Centricity
Unified Team
Honest and Compassionate
We embrace a hybrid work environment. #LI-hybrid
As a Client Success Strategist, you will play a pivotal role in nurturing our relationships with our clientele. You will manage a designated portfolio of accounts to ensure successful deployment, adoption, and renewal of Ataccama solutions.
Client Success Strategists are driven relationship leaders who foster long-term partnerships, promote the use of our tools, generate referrals, identify opportunities for upselling and cross-selling, and enhance customer loyalty. Your goal will be to understand our clients' data management requirements and demonstrate how Ataccama can assist them in achieving their objectives, collaborating closely with sales, product, and engineering teams.
Key Responsibilities:- Serve as a trusted advisor to a portfolio of clients in North America, helping them derive value from Ataccama, driving retention, adoption, and growth, while securing customer advocacy.
- Consistently meet quarterly renewal revenue goals, aiming for a high percentage of timely revenue retention.
- Enhance customer awareness of product features and Ataccama services to maximize adoption and realize value from our solutions.
- Build and maintain robust, multi-level relationships with each client in your portfolio.
- Collaborate with customer-facing teams to create strategic and technical plans that support clients in achieving their business goals. Oversee the implementation of these plans, tracking objectives, stakeholders, milestones, risks, and metrics, while effectively executing customer success strategies and best practices.
- Engage in regular, proactive meetings with customers and partners to positively influence customer loyalty and revenue growth.
- Identify expansion opportunities and effectively qualify them for Sales teams to close.
- Represent the voice of the customer (VOC) within Ataccama, conveying customer feedback and requirements, including documenting, quantifying, and prioritizing feedback to align Ataccama teams with customer needs. Collaborate closely with Product, Support, Services, Security, Engineering, and other teams to streamline and prioritize work essential for customer success.
- You possess 3+ years of experience in customer-facing roles such as Customer Success, Consulting, Pre-Sales, Professional Services, Technical Project Management, or Technical Account Management, preferably in a PaaS/SaaS environment.
- You have the technical expertise and experience to become a trusted advisor to clients, helping them derive value from our data quality/governance/MDM platform.
- You comprehend the intricate relationship between customer health and various cross-functional aspects, including product features, issue resolution, and marketing engagement.
- You have coordinated enterprise software onboarding, adoption, customer satisfaction, or churn mitigation strategies in collaboration with Professional Services, Sales, and Product teams.
- You have experience working with enterprise clients and managing complex customer relationships.
- You are an outstanding communicator, negotiator, and problem-solver.
- You are a collaborative team player who can also work independently and prioritize multiple tasks effectively.
Ataccama is proud to be an Equal Opportunity Employer. We recognize that diversity fosters knowledge exchange, drives innovation, and empowers us to grow and improve as a company and as individuals. We strive to recruit, develop, and retain the most talented individuals from a diverse candidate pool.
