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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Shery Collectibles & Accessories Ltd. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Hiring and Training: Recruit, train, and develop a high-performing team of sales associates to provide excellent customer service and meet sales targets.
- Financial Management: Authorize payments, manage inventory, and oversee payroll administration to ensure efficient and effective store operations.
- Store Operations: Establish work schedules, manage store appearance, and maintain a clean and organized store environment.
- Customer Service: Resolve customer complaints, respond to customer inquiries, and provide exceptional customer service to drive sales and customer loyalty.
- Reporting and Analysis: Prepare regular sales reports, analyze sales data, and provide insights to inform business decisions.
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a retail management role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
