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Culinary Operations Supervisor
3 months ago
The Culinary Operations Supervisor is responsible for overseeing the daily activities within the food service department. This role involves managing staff, ensuring high-quality food preparation, and maintaining operational standards.
Key Responsibilities- Staff Management: Supervise and coordinate the activities of team members engaged in food preparation and service.
- Training: Provide training to staff on job responsibilities, hygiene practices, and safety protocols.
- Resource Planning: Estimate the necessary ingredients and supplies for meal preparation.
- Recruitment: Participate in the hiring process for food service personnel.
- Quality Assurance: Ensure that food and service adhere to established quality control standards.
- Financial Oversight: Prepare budgets and cost estimates for food service operations.
- Customer Relations: Address and resolve customer complaints or concerns effectively.
- Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste.
- Reporting: Prepare and submit operational reports as required.
- Order Management: Compile food order summaries for the chef.
- Logistics Supervision: Oversee the assembly of food trays and the delivery of food trolleys.
- Scheduling: Establish and manage work schedules for the team.
Responsible for supervising a team of 5-10 individuals.
Work EnvironmentThis position operates in a fast-paced environment requiring the ability to work under pressure and meet tight deadlines. Physical demands include standing for extended periods, bending, crouching, and kneeling.
Personal AttributesThe ideal candidate will possess strong client focus, effective interpersonal skills, excellent verbal communication, flexibility, teamwork, initiative, and reliability.
QualificationsApplicants should have a secondary school graduation certificate and a minimum of 1 year to less than 2 years of relevant experience. This is a permanent position requiring 35 to 40 hours of work per week, with English as the primary working language.
