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Executive Vice President, Client Relations
3 months ago
Position Overview:
This high-level executive will serve as the primary Marketing Client Partner for the Calgary division, overseeing its portfolio while fostering a positive office culture and effective communication among team members across various disciplines. The individual will actively pursue new business opportunities in Western Canada and potentially the United States. A strong background in marketing is essential, along with proficiency in public relations, consulting, and communications. This role involves providing senior-level advisory services to clients and managing all marketing and advertising initiatives associated with the portfolio.
Key Responsibilities:
- Act as the senior client leader for a designated portfolio, offering strategic direction, nurturing client relationships, overseeing budgets and forecasts, leading a team of Client Partner members, collaborating with cross-functional teams, and ensuring the financial growth and health of the business.
- Collaborate closely with various team members (e.g., strategy, creative, media, digital, social) to produce high-quality recommendations, outputs, and results.
- Proactively develop new business opportunities, demonstrating a successful track record: leading RFP submissions, conducting pitches, and identifying potential business avenues that benefit the agency as a whole.
- Manage and mentor a team of Client Partner marketing professionals, providing daily guidance, oversight, and coaching to uphold high standards of deliverables. Responsible for hiring and recommending structural changes to optimize team performance and client satisfaction.
- Lead integrated business initiatives, demonstrating comfort across all mediums (from strategy to execution) and possessing experience with high-profile national accounts.
- Work closely with senior team members to promote our integrated service offerings, ensuring a comprehensive understanding of our capabilities and skill sets.
- As a senior member of the Calgary office, contribute significantly to office cohesion, morale, communication, and leadership.
Qualifications:
Essential:
- 15+ years of experience in agency or client-side marketing.
- Extensive integrated marketing communications experience (including paid, owned, and earned media) with proven success.
- Demonstrated ability to generate new business, particularly in Western Canada, through proactive outreach and successful pitch rates.
- Comfortable operating within an integrated agency environment, with the ability to identify and cross-sell unique opportunities to clients.
- Exceptional leadership and influence skills.
- Strong problem-solving, critical thinking, writing, and presentation abilities.
- A commitment to achieving outstanding results for every client.
- Excellent interpersonal skills: a confident leader with a proven ability to mentor individuals at various levels, contribute positively to company culture, and build strong client relationships.
- Solid business acumen: capable of forecasting and managing profitability, hygiene, and efficiency within the portfolio.
Preferred:
- A degree or diploma in marketing, public relations, or business communications.
- Experience in public relations/communications or Indigenous advisory is an asset.
- Willingness to travel across Canada and the USA.
- A proven history of proactively identifying and securing new business opportunities.
Strong network in Western Canada; experience or connections in the US are advantageous.
About Believeco:Partners:
Believeco:Partners is an independent entity that operates and develops leading partner-led marketing, communications, and engagement agencies. Comprising Believeco, a full-service marketing agency, Argyle, a public relations and advisory engagement agency, and Castlemain, our Indigenous advisory firm, we have over 300 employees across seven offices in six provinces and two countries. Our aim is to become one of North America's largest and most respected full-service agencies.
Commitment to Equity:
Believeco:Partners is dedicated to promoting equity, diversity, and inclusion in all its forms, enhancing our company culture, the ideas we generate, and the quality of service we provide to our clients. We welcome applications from Indigenous communities, racialized groups, women, individuals with disabilities, LGBTQ2S+ individuals, and those from other historically marginalized communities.
We are committed to providing employment accommodations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act by offering necessary accommodations throughout the recruitment process. If you require any accommodations, please inform us, and we will work to meet your needs.
At Believeco:Partners, we understand that the ideal candidate may not meet every criterion listed above. We encourage all interested individuals with relevant experience to apply, even if they do not match the job posting perfectly. We value creative, innovative thinking and lived experiences, striving to create an environment that fosters best-in-class innovation to meet our clients' needs effectively.
