Customer Service Representative

2 months ago


Penticton, British Columbia, Canada World Gym Full time

We are seeking a reliable and enthusiastic individual to join our team at World Gym as a Member Service Representative. This is a flexible position ranging from 18 to 20 hours per week with the ability to pick up some weekend shifts and vacation/sick coverage.

The role involves interacting with members and guests, welcoming everyone who enters the gym, touring and discussing different membership types, and handling various tasks such as:

  • Member relations and customer service
  • Facility cleaning and maintenance
  • Answering phone calls and taking appropriate actions
  • Making smoothies and preparing retail items
  • Front desk attendance and light laundry
  • Maintaining front desk, pro shop, restrooms, and workout areas

Key requirements for this position include:

  • Basic math skills and computer skills
  • Ability to learn new computer programs
  • Retail cash handling experience (an asset)

As a Member Service Representative, you will be an integral part of our team, providing excellent customer service and supporting the overall success of World Gym. If you are a hard-working and enthusiastic individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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