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Pharmacy Assistant

2 months ago

North Battleford, Canada Federated Co-operatives Limited Full time

About the Role:

Federated Co-operatives Limited is seeking a highly skilled and customer-focused Pharmacy Assistant to join our team in the Pharmacy Department. As a Pharmacy Assistant, you will play a vital role in providing exceptional customer service and ensuring the efficient and accurate dispensing of medications.

Key Responsibilities:

  • Provide safe, courteous, and efficient service to customers in the Pharmacy Department.
  • Process and fill prescriptions accurately and efficiently, maintaining high standards of quality and customer satisfaction.
  • Maintain accurate and up-to-date records of prescriptions and inventory levels.
  • Perform inventory management functions, including ordering and stocking of pharmacy inventory, and identifying expired products for disposal or return.
  • Assist with cashiering duties and provide excellent customer service at the point of sale.
  • Assist with stocking and setting up displays to maintain a visually appealing and organized store environment.
  • Enter and manage patient profiles, ensuring accurate and up-to-date information.
  • Handle customer complaints and errors in a professional and courteous manner, escalating more serious issues to the Pharmacy Manager as needed.

Requirements:

  • Grade 12 or equivalent education.
  • Pharmacy Assistant certificate preferred.
  • 1-3 years of customer service experience, with previous experience working in a Pharmacy dispensary an asset.
  • Kroll/related system experience is an asset.
  • Availability to work days, evenings, and weekends.