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Dining Operations Manager

3 months ago

Calgary, Alberta, Canada WeManageHR Full time

Position: Restaurant Manager

Location: Deep South East Calgary

About Our Client: WeManageHR is proud to represent a distinguished client in the food and beverage sector, renowned for their exquisite dessert offerings. They are on the lookout for a committed and enthusiastic Restaurant Manager to lead their latest franchise in the vibrant area of deep southeast Calgary. The successful candidate will be dedicated to providing outstanding customer service for both dine-in and take-out experiences. This is a remarkable chance to be part of a prestigious brand and spearhead a new location.

Position Overview: The Restaurant Manager will be instrumental in the development and prosperity of the new branch. Responsibilities will encompass all facets of restaurant management, including financial oversight, operational efficiency, customer engagement, and team leadership. This role is suited for a proactive individual with exceptional problem-solving abilities, strong leadership qualities, and a meticulous approach to detail.

Key Responsibilities:

  1. Manage daily operations at the designated location
  2. Uphold superior customer service and operational standards in line with franchise requirements
  3. Recruit, onboard, and train personnel, while overseeing scheduling and performance management
  4. Guide and develop staff to ensure seamless operations in your absence
  5. Initiate strategies to enhance operational efficiency and resource management
  6. Engage in regular meetings with partners to review financial and operational performance
  7. Address customer feedback to maintain high satisfaction levels
  8. Ensure compliance with health and safety regulations for both staff and patrons
  9. Conduct financial analysis and maintain robust financial controls

Qualifications:

  1. Minimum of five years of experience in customer service within the fast food or restaurant industry
  2. At least two years of experience in team leadership and management
  3. Comprehensive understanding of food and beverage safety protocols
  4. Demonstrated reliability and the ability to work autonomously
  5. Strong leadership capabilities with a focus on leading by example
  6. Excellent communication and interpersonal skills for effective team and customer management

Application Process: If you are a proactive leader with a passion for delivering exceptional customer service and meet the outlined qualifications, we encourage you to consider this exciting opportunity.