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Customer Service Associate

2 months ago

Drayton Valley, Canada Pizza 73 Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Team Member at Pizza 73. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and package take-out food to meet customer expectations
    • Portion and wrap food items accurately and efficiently
    • Prepare, heat, and finish simple food items to meet customer preferences
    • Serve customers at counters or buffet tables with a smile
  • Customer Service
    • Take customers' orders accurately and efficiently
    • Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs to meet customer expectations
    • Stock refrigerators and salad bars to ensure a clean and organized workspace
  • Teamwork and Communication
    • Work collaboratively with colleagues to ensure a smooth and efficient service
    • Communicate effectively with customers and colleagues to resolve any issues or concerns
Work Environment and Physical Demands
  • Work in a fast-paced environment with high volume of customers
  • Stand for extended periods and handle heavy loads
  • Perform repetitive tasks with attention to detail
Personal Qualities and Skills
  • Client Focus
    • Provide exceptional customer service and ensure customer satisfaction
  • Efficient Interpersonal Skills
    • Communicate effectively with customers and colleagues
  • Reliability
    • Be punctual and reliable in attendance and performance
  • Team Player
    • Work collaboratively with colleagues to achieve team goals
Support for Newcomers and Refugees
  • Participate in a government or community program that supports newcomers and refugees
  • Assist with immediate settlement needs of newcomers and refugees
  • Support social and labour market integration of newcomers and refugees
Support for Indigenous People
  • Participate in a government or community program that supports Indigenous people
  • Offer mentorship, coaching, and networking opportunities for Indigenous workers
  • Develop and maintain relationships with Indigenous communities and organizations
Work Term and Language
  • Permanent full-time position
  • English language required
  • 35 hours per week