Licensed Technician
2 months ago
We are seeking a highly skilled and motivated Licensed Technician to join our team at OpenRoad Auto Group. As a Licensed Technician, you will play a critical role in ensuring the highest level of customer satisfaction and quality service.
Key Responsibilities- Receive and prioritize repair orders from the DMS Dispatch System, Shop Foreman, Service Advisor, or Service Management, and perform work as outlined with efficiency and accuracy.
- Ensure all work is performed in accordance with dealership, factory, and ministry standards.
- Communicate with the parts department to obtain necessary parts and save and tag parts if the job is under warranty or requested by the customer.
- Examine vehicles to determine if additional safety or service work is required and advise the Service Advisor immediately if additional work is needed or if repairs cannot be completed within the promised time.
- Inform the dispatcher when a job is started, finished, or interrupted, and be particularly attentive to repair orders marked 'RUSH' or 'CUSTOMER WAITING'.
- Ensure protective measures are taken with every vehicle, including seat covers, fender liners, floor mats, steering wheel and shifter covers.
- Complete and maintain documentation of work performed, including road-testing vehicles to quality-check work.
- Ensure vehicle cleanliness after service is complete and supervise the work of any apprentice technicians assigned to you by management.
- Attend factory-sponsored training classes, keep abreast of factory technical bulletins, and maintain a clean and safe shop area.
- Comply with federal, provincial, and municipal regulations, including those governing the disposal of hazardous wastes.
- Assist in creating quotes for additional work required and keep up to date on online training as required.
- Follow company safety policies and practices and immediately report any accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- Valid Ontario Driver's License
- Valid Ministry of Ontario Motor Vehicle Inspection License (310S)
- Working knowledge of automotive equipment
- Strong diagnostic and problem-solving skills to maintain optimal customer satisfaction
- Highly self-motivated and organized individual
- Well-developed interpersonal skills to effectively work with other members of the Service Department team
- Commitment to consistently delivering high-quality work
- Ability to make sound decisions in a manner consistent with the essential job functions
- Valid ODP Certificate (Ozone Depletion Prevention)
- Valid Lift Certificate
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Brampton, Ontario, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Licensed Technician at OpenRoad Auto GroupAre you a skilled and motivated individual looking to take your career to the next level? Do you have a passion for working with cars and a desire to be part of a dynamic and growing team? If so, we want to hear from you!About the RoleWe are seeking a highly skilled Licensed Technician to...
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Brampton, Ontario, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Licensed Technician at OpenRoad Auto GroupAre you a skilled and motivated individual looking to take your career to the next level? Do you have a passion for working with cars and a desire to be part of a dynamic and growing team? If so, we want to hear from you!About the RoleWe are seeking a highly skilled Licensed Technician to...
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Brampton, Ontario, Canada OpenRoad Auto Group Full timeAbout OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 21 brands across 34 locations. Our mission is to deliver exceptional customer experiences and provide opportunities for growth and development.Job SummaryWe are seeking a skilled Licensed Technician to join our team at OpenRoad Honda. As a Licensed Technician, you will...
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