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Automotive Service Consultant

3 months ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time
Position Overview

As an Automotive Service Consultant at MOCHANIC'S AUTO SERVICE, you will play a crucial role in ensuring customer satisfaction and maintaining service excellence. Your primary responsibilities will include:

  • Customer Interaction: Respond to inquiries and provide detailed information regarding services.
  • Billing Management: Organize billing processes for services rendered.
  • Refund Processing: Handle requests for refunds and credits efficiently.
  • Service Explanation: Clearly articulate the types and costs of services available.
  • Documentation: Issue receipts and maintain accurate records.
  • Inventory Control: Order necessary office supplies and manage inventory levels.
  • General Office Duties: Perform various administrative tasks to support operations.
  • Payment Handling: Process payments from clients promptly.
  • Ongoing Support: Consult with clients post-sale to ensure continued satisfaction.
Work Environment

The role demands a keen attention to detail and the ability to thrive in a fast-paced environment with tight deadlines. You will be expected to manage repetitive tasks efficiently.

Personal Attributes

We are looking for candidates who demonstrate:

  • Punctuality
  • Client Focus
  • Flexibility
  • Organizational Skills
  • Reliability
  • Multitasking Ability
  • Dependability
  • Quick Learning
Screening Questions

Applicants will be asked to confirm:

  • Availability for the advertised start date
  • Current student status
  • Legal eligibility to work in Canada
  • Willingness to relocate for this position
  • Proximity to the advertised location
  • Previous experience in this field
Job Details

Work Term: Temporary
Work Language: English
Hours: 35 to 40 hours per week