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Culinary Operations Supervisor

3 months ago

Burnaby, British Columbia, Canada GRILL MASTER Full time
Position Overview

The role of a Food Service Supervisor at GRILL MASTER involves overseeing the daily operations of food preparation and service. This position is crucial in ensuring that our culinary team delivers high-quality meals while maintaining excellent customer service.

Key Responsibilities
  • Work Scheduling: Develop and implement effective methods to achieve work schedules.
  • Staff Supervision: Oversee and coordinate the activities of personnel responsible for food preparation and portioning.
  • Ingredient Management: Assess and estimate the necessary ingredients and supplies for meal preparation.
  • Quality Assurance: Ensure that all food and service adhere to established quality control standards.
  • Customer Relations: Address and resolve any customer complaints or concerns promptly.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and food wastage.
  • Reporting: Prepare and submit detailed reports regarding operations.
  • Delivery Oversight: Supervise and verify the delivery of food trolleys to ensure efficiency.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 2 years and up to 3 years of relevant experience in a supervisory role within the food service industry.
Personal Attributes
  • Client Focus: A strong commitment to providing excellent customer service.
  • Flexibility: Ability to adapt to changing situations and work demands.
  • Team Player: Collaborate effectively with team members to achieve common goals.
Work Environment

This is a permanent position requiring a commitment of 30 to 40 hours per week, with English as the primary working language.