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Cafeteria Supervisor
2 months ago
We are seeking a highly skilled Food Service Supervisor to join our team at Canadian Pizza Unlimited. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective methods to meet work schedules, ensuring seamless execution of daily tasks.
Supervise and Coordinate Food Service StaffOversee and direct the activities of food service staff, providing guidance and support to ensure exceptional customer service and quality food preparation.
Train and Develop StaffProvide comprehensive training to food service staff on job duties, sanitation, and safety procedures, ensuring they are equipped to deliver outstanding results.
Manage Staffing and SchedulingRecruit, hire, and manage food service staff, ensuring adequate staffing levels and effective scheduling to meet business demands.
Quality Control and AssuranceEnsure that food and service meet the highest quality control standards, maintaining a clean and safe environment for customers and staff.
Financial ManagementPrepare and manage budgets, cost estimates, and financial reports, providing accurate and timely financial information to support business decisions.
Customer Service and RelationsAddress customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer satisfaction and loyalty.
Record Keeping and ReportingMaintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management to inform business decisions.
Delivery and LogisticsSupervise and check the delivery of food trolleys, ensuring timely and efficient service to customers.
Work Scheduling and PlanningEstablish and manage work schedules, ensuring adequate staffing levels and effective planning to meet business demands.
Personal Suitability- Client Focus
Demonstrate a strong commitment to delivering exceptional customer service, ensuring customer satisfaction and loyalty.
FlexibilityDisplay adaptability and flexibility in a fast-paced environment, responding to changing business demands and priorities.
Team PlayerCollaborate effectively with colleagues and management to achieve business objectives, demonstrating a strong team player mentality.