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Assistant Manager, Signature Department
2 months ago
As a key member of the Desjardins team, you will play a vital role in supporting the organization's strategic priorities by leading your department and driving business growth. Your expertise will be essential in tapping into the full market potential and meeting the needs and expectations of members and clients.
Key Responsibilities- Lead your department in achieving strategic and operational objectives, ensuring sector performance and sound risk management.
- Develop and implement business plans that address priorities, challenges, and objectives, and monitor results to drive continuous improvement.
- Build and maintain long-term business relationships with members and clients, providing exceptional service and support.
- Manage a team dedicated to members and clients, overseeing employees' skills development and ensuring high-quality service.
- Coach and mentor team members, providing advisory services and specific recommendations that take the needs of members and clients into account.
- Implement and monitor action plans to achieve target results, and put in place management and communication practices that promote talent acquisition and management, team synergy, and change management.
- Develop and implement a competitive, profitable service offer for your sector, incorporating partnerships with other components to provide an exceptional member/client experience.
- Ensure the efficiency and continuous improvement of processes, and boost profitability.
- Promote the Desjardins brand and strengthen the organization's roots in the community.
- Bachelor's degree in a related field.
- A minimum of eight years of relevant experience.
- Registration as Registered Representative.
- Knowledge of French is required.
What We Offer
- Competitive salary and annual bonus.
- 4 weeks of flexible vacation starting in the first year.
- Defined benefit pension plan that provides predictable, stable income throughout retirement.
- Group insurance including telemedicine.
- Reimbursement of health and wellness expenses and telework equipment.
