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Branch Ambassador

2 months ago

SainteJulie, Quebec, Canada Scotiabank Full time
About the Role

As a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our clients. Your primary focus will be to deliver a personalized experience, understanding their needs and exceeding their expectations.

Key Responsibilities
  • Proactively identify and address customer needs, providing solutions that meet their financial goals.
  • Process transactions and manage customer accounts with accuracy and efficiency.
  • Nurture long-term relationships with clients, building trust and loyalty.
  • Contribute to branch targets by identifying and pursuing sales opportunities.
  • Stay up-to-date with technology and promote digital banking solutions to clients.
Requirements
  • Proven customer service skills, with a strong ability to communicate effectively.
  • Ability to work in a fast-paced environment, with a flexible schedule.
  • Comfortable in sales situations, with a strong understanding of financial products.
  • Strong technical skills, with the ability to promote digital banking options.
  • Proficiency in English and French, with the ability to communicate with clients in both languages.
What We Offer
  • A rewarding career path with opportunities for professional development.
  • A competitive compensation and benefits package.
  • A collaborative team environment, with a focus on innovation and customer satisfaction.
  • Internal training and development programs, to support your growth and success.