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Food Service Supervisor

2 months ago


The Blue Mountains, Ontario, Canada Mile High Poutine Full time
About the Role

Mile High Poutine is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparers and counter attendants.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Food Preparation and Service
    • Estimate ingredient and supply requirements for meal preparation to ensure efficient operations.
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports to management on a regular basis.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a food service supervisory role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Physically demanding, requiring standing for extended periods.
  • Personal Qualities
    • Client-focused with efficient interpersonal skills.
    • Flexible and able to work as part of a team.
What We Offer
  • Financial Benefits
    • Gratuities.
  • Work Conditions
    • 40 hours per week.