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Automotive Service Consultant
3 months ago
As a Service Advisor at MOCHANIC'S AUTO SERVICE, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support.
Key Responsibilities- Customer Interaction: Address customer inquiries and provide detailed information regarding services.
- Billing Coordination: Organize billing processes for services rendered.
- Refund Management: Facilitate refunds and credits as necessary.
- Service Explanation: Clearly explain the types and costs of services available.
- Documentation: Issue receipts and maintain accurate records.
- Inventory Management: Order and manage office supplies effectively.
- General Office Duties: Perform routine office tasks to ensure smooth operations.
- Payment Processing: Handle customer payments efficiently.
- Post-Sale Support: Consult with clients after the sale to provide ongoing assistance.
This role requires a strong attention to detail and the ability to thrive in a fast-paced environment with tight deadlines and repetitive tasks.
Personal AttributesThe ideal candidate will demonstrate:
- Punctuality
- Client-focused approach
- Flexibility and adaptability
- Strong organizational skills
- Reliability and dependability
- Ability to multitask effectively
- Quick learning capability
Education: Completion of secondary (high) school graduation certificate is required.
Experience: A minimum of 1 year to less than 2 years in a similar role is preferred.
Work Conditions: This is a temporary position requiring 35 to 40 hours of work per week, with English as the primary working language.
Screening QuestionsPlease consider the following questions:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you legally authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you reside near the advertised location?
- Do you have prior experience in this field?
