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Digital Experience Strategist

2 months ago

Winnipeg, Manitoba, Canada Manitoba Government Full time
Job Title: Policy and Project Lead, Digital User Experience

The Manitoba Government is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg. This role plays a critical part in ensuring excellence across the division and throughout government by leading and coordinating policy development, communities of practice, skill development, reporting, and transformation projects.

Key Responsibilities:
  • Develop strategic options, comprehensive policy advice, and recommendations using internal and external expertise.
  • Coordinate multi-department and whole-of-government policy development, ensuring medium- to long-term strategic alignment.
  • Provide leadership within internal communities of practice to ensure public servants are applying design, user experience, accessibility, and usability principles.
  • Develop and implement accountability and support mechanisms, including evaluation, performance measures, software, and reporting.
  • Build and manage relationships with external parties, inter-jurisdictional colleagues, and non-governmental partners to forecast needs and inform long-term strategic policy and program options.
Requirements:
  • Post-secondary education in communications, design, computer science, or a related discipline with related work experience.
  • Extensive experience in developing and leading web design, usability, accessibility frameworks, and promoting related best practices.
  • Demonstrated experience in leading online experience design within a government or public sector environment.
  • Experience in policy and program development across multiple departments.
  • Experience leading complex projects in a large organization, ensuring adherence to governance, engagement, change management, budget, and outcomes.
Preferred Qualifications:
  • Formal training in human-centred and UX design, web usability, and accessibility standards.
  • Experience in digital communications and developing and implementing communication strategies and strategic initiatives.