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Client Relations

2 months ago

Vancouver, British Columbia, Canada Veritext Legal Solutions Full time

Veritext Legal Solutions is seeking a highly motivated and experienced Director of Client Services & Litigation Support to join our growing team. In this crucial role, you will be instrumental in cultivating and maintaining strong relationships with both clients and subcontractors, ensuring their satisfaction through exceptional service and support.

As the leader of our Client Services and Litigation Support/Production teams, you will oversee daily operations, driving operational efficiency and implementing best practices. Your responsibilities will encompass a wide range of tasks, including:

  • Collaborating closely with other departments to ensure seamless workflows and achieve company objectives.
  • Developing and refining processes to optimize operational effectiveness and enhance client experiences.
  • Building and nurturing strong relationships with clients and subcontractors, fostering trust and mutual success.
  • Providing guidance and mentorship to a team of dedicated professionals, fostering their growth and development.

To excel in this role, you will possess:

  • A Bachelor's degree in a relevant field.
  • 7-10 years of proven experience in client services within the legal industry.
  • Exceptional communication and leadership skills, with a demonstrated ability to build rapport and influence stakeholders.
  • Proficiency in Microsoft Office Suite and other relevant software applications.

Veritext Legal Solutions offers a competitive compensation package and comprehensive benefits program, including:

  • Competitive salary and benefits package.
  • Comprehensive health coverage, including medical, dental, and vision benefits.
  • Flexible work arrangements with hybrid in-office options.
  • Generous paid time off and mental health benefits.