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Hotel Receptionist

3 months ago

La Crête, Canada La Crete Inn & Suites Full time
Position Overview

The Hotel Receptionist plays a crucial role in ensuring a pleasant experience for guests at La Crete Inn & Suites. This position requires a friendly demeanor and the ability to manage various tasks efficiently.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
Work Environment
  • Type: Hotel, motel, resort
  • Location: Rural area
Key Responsibilities
  • Register guests upon arrival and allocate rooms accordingly
  • Handle group check-ins and check-outs
  • Manage room reservations, including taking, canceling, and modifying bookings
  • Provide detailed information about hotel amenities and services
  • Offer insights about local attractions and points of interest
  • Facilitate currency exchange for guests
  • Process guest departures, calculate charges, and handle payments
  • Maintain accurate records of room availability, reservations, and assignments
  • Adhere to emergency and safety protocols
  • Perform clerical tasks such as faxing, filing, and photocopying
  • Answer phone calls and relay messages
  • Assist guests with special requirements
  • Contact guests for wake-up calls as requested
  • Deliver exceptional customer service
Technical Skills
  • Proficient in using the Internet
Transportation Information
  • Public transportation is not available
Work Conditions
  • Requires attention to detail
Personal Attributes
  • Client-focused
  • Dependable
  • Strong interpersonal skills
  • Organized
  • Reliable
  • Team-oriented
Additional Information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week