Senior Network Architect

5 days ago


Calgary, Alberta, Canada Green Shield Canada Full time
About the Role

We are seeking a highly skilled Senior Network Analyst to join our IT team at Green Shield Canada. As a key member of our Network Administration team, you will play a lead role in supporting the delivery of IT services to meet service level agreements (SLA) for internal and external customers.

Key Responsibilities
  • Lead and/or assist in the planning, design, implementation, and operation of complex network infrastructure systems, including enterprise networking environments, data center, campus, and cloud networks.
  • Support the delivery of IT services to meet service level agreements (SLA) for internal and external customers.
  • Monitor network performance and capacity in the areas of response, throughput, availability, and capacity.
  • Lead change, incident, and problem management tasks with production network team.
  • Collaborate closely with other IT and business teams in the development and implementation of new solutions following the Green Shield project delivery processes.
  • Provide mentorship within the team as a senior technical resource.
  • Provide 24x7 on-call support on a rotating basis.
Requirements
  • University degree or college diploma in Computer Science or a related discipline.
  • Minimum of 10 years' experience with network support in enterprise-class IT environments.
  • Clear and effective written and oral communication skills with the ability to communicate to all levels of internal and external customers.
  • Excellent planning, organizing, and time management skills with strong attention to detail.
  • Possess strong analytical skills and the ability to creatively develop solutions to problems.
  • Must be a team player with the ability to work independently in a rapidly changing environment.
About Us

Green Shield Canada is a not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We believe a career should be meaningful, not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. We dare to challenge the status quo and are driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself.

We are committed to diversity, equity, and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.


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