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Area Manager, Night Shift

2 months ago

Mississauga, Ontario, Canada Hi-Tech Fasteners, Inc. Full time
The Company:

Hi-Tech Fasteners, Inc. is a leading master-stocking distributor of fasteners, electronic hardware, and components with over 30 years of experience. We have built strategic and dependable customer and manufacturer relationships, enabling us to grow from a local distributor to an international presence. Our distribution facilities in the United States and Canada allow us to meet our goal of exceptional service and delivering the parts our customers need when they need them.

The Opportunity:

We are seeking a results-oriented and motivated individual to manage the Richmond office in British Columbia, Canada. The Branch Manager will be responsible for day-to-day operations, business development, and sales strategy for Western Canada. Support functions such as IT, purchasing, accounting, and human resources are provided by our Corporate offices in Frederick, Maryland, USA. This position reports to the General Manager of HTF Canada based in Mississauga, Ontario, with a dotted line reporting to our Executive Management.

Sales and Sales Management Duties:
  • Develop and implement sales strategies to identify new and strengthen existing opportunities in the Western Canada market.
  • Co-manage customer relationships and expectations through collaboration with the Territory Manager.
  • Build and maintain strong relationships with key customers to drive sales and ensure customer satisfaction.
  • Ensure sales strategies and processes are aligned with our overall Corporate sales strategy and direction.
  • Participate in the planning and organization of local and regional trade shows.
  • Provide sales staff training, coaching, and guidance to improve their skills and performance.
  • Be available for local, regional, and overnight travel within the Territory.
Operational and Management Duties:
  • Oversee day-to-day branch operations to ensure customer orders are quoted and fulfilled in a timely and accurate manner.
  • Work closely with manufacturing reps on product offerings, technical questions, etc.
  • Monitor and manage the utilization of and relationship with local carriers/couriers (freight).
  • Work closely and alongside our Ontario-based and US-based Sales and Corporate Teams.
  • Perform executive tasks such as P&L review, analysis, and budgeting.
  • Work closely with our Corporate IT team to identify and promote the use of technology and processes to streamline operations and enhance the customer experience.
  • Provide direction and guidance through direct oversight and management of all branch employees.
  • Excellent interpersonal, problem resolution, and team building skills.
  • Excellent communication skills – written and verbal.
  • Proven ability to multi-task in a fast-paced environment and manage competing priorities.
Education and Qualifications:
  • A bachelor's degree is preferred; equivalent work experience may be substituted instead of a degree.
  • 7-10 years of Operational/Sales Management experience.
  • Strong technical/mechanical aptitude with the ability to develop a working knowledge of all products.
  • Strong working knowledge of Microsoft Office and sales-related applications (CRMs, sales reporting and automation tools, etc.).
  • Participation in a discretionary, companywide monthly bonus program based on achievement of revenue targets.
  • Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees and Dependents.
  • Paid Time Off.
  • Participation in RRSP Plan with Employer Match after one year of full-time employment.
  • Company paid long-term disability insurance.
  • Participation in short-term disability insurance.

Please send a resume to our HR department.

Hi-Tech Fasteners, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.