Service Writer

4 weeks ago


Whitehorse, Yukon, Canada Yukon Tire Centre Inc Full time
Job Title: Service Writer

We are seeking a highly organized and detail-oriented Service Writer to join our team at Yukon Tire Centre Inc. As a Service Writer, you will be responsible for providing exceptional customer service, ensuring accurate and efficient service delivery, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide accurate and timely information to customers regarding services and products
  • Arrange for billing and refunds as necessary
  • Explain the type and cost of services offered to customers
  • Issue receipts and other forms as required
  • Obtain and examine all relevant information to assess customer feedback and enquiries
  • Perform general office duties as required
  • Receive payments and process transactions
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Organized and detail-oriented with strong problem-solving skills
  • Ability to work independently and as part of a team
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
Language:

English

Work Hours:

40 hours per week


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