Retail Operations Leader

2 months ago


Sherwood Park, Alberta, Canada Torrid Full time

Torrid is seeking a passionate and experienced Retail Operations Leader to join our dynamic team

As a key member of the store management team, you will play a vital role in driving success by fostering a positive and inclusive environment for both customers and employees. Your expertise in retail operations and commitment to exceptional customer service will be instrumental in achieving company objectives.

Your Responsibilities:

  • Collaborate closely with the Store Manager to implement strategies that align with company goals and drive sales growth.
  • Lead and motivate a team of dedicated associates, providing guidance, training, and support to ensure optimal performance.
  • Champion exceptional customer service by setting high standards and fostering a culture of customer satisfaction.
  • Oversee daily store operations, ensuring smooth workflow, efficient inventory management, and adherence to company policies and procedures.
  • Contribute to the creation of a visually appealing and inviting shopping experience for our valued customers.

What We Look For:

  • Proven experience in retail management, with a demonstrated track record of success in driving sales and exceeding targets.
  • Exceptional leadership skills, with the ability to inspire, motivate, and develop a high-performing team.
  • A passion for fashion and a keen understanding of current trends and customer preferences.
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues, customers, and management.


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