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Housekeeping Team Lead

2 months ago

Calgary, Alberta, Canada Holiday Inn Express Calgary University Full time
Housekeeping Supervisor Job Description

We are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Holiday Inn Express Calgary University. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel facilities.

Key Responsibilities:
  • Supervise and Coordinate Activities: Lead and manage the housekeeping team to ensure efficient and effective cleaning and maintenance of hotel facilities.
  • Inspect and Maintain Facilities: Conduct regular inspections to ensure high standards of cleanliness and maintenance, and implement corrective actions as needed.
  • Prepare Budgets and Estimates: Develop and manage budgets and cost estimates for housekeeping supplies and services.
  • Recommend Services: Identify and recommend additional services required to maintain high standards of cleanliness and maintenance.
  • Maintain Financial Records: Accurately maintain financial records and reports related to housekeeping operations.
  • Assist Cleaners: Provide support and guidance to housekeeping staff to ensure they have the necessary resources and training to perform their duties effectively.
  • Coordinate with Other Departments: Collaborate with other departments to ensure seamless operations and effective communication.
Work Environment and Physical Demands:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high expectations.
  • Physical Demands: Perform physically demanding tasks, including standing for extended periods, bending, and lifting.
Personal Suitability:
  • Client Focus: Provide excellent customer service and maintain a client-focused attitude.
  • Dependability: Demonstrate reliability and dependability in all aspects of your work.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with colleagues and stakeholders.
  • Excellent Oral Communication: Communicate effectively and clearly with colleagues and stakeholders.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Initiative: Take initiative to identify and implement improvements to housekeeping operations.
  • Judgement: Use sound judgement to make informed decisions and resolve issues.
  • Reliability: Demonstrate reliability and dependability in all aspects of your work.

Requirements: 1 year to less than 2 years of experience in a similar role, with a strong background in housekeeping and maintenance. Fluency in English is required.