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Bar Operations Manager

2 months ago


Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full time
Job Summary

We are seeking a skilled Bar Manager to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our bar, ensuring exceptional customer service, and maintaining a safe and welcoming environment for our guests.

Key Responsibilities
  • Determine the types of services to be offered and implement operational procedures to ensure seamless execution.
  • Enforce provincial and territorial liquor legislation and regulations, maintaining a high level of compliance and integrity.
  • Organize and maintain inventory, ensuring that our bar is always well-stocked and ready to meet the needs of our guests.
  • Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals for our business.
  • Negotiate with clients for catering or use of facilities, providing exceptional service and building strong relationships.
  • Participate in marketing plans and implementation, helping to drive sales and revenue growth.
  • Lead and instruct individuals, providing guidance and support to ensure that our team is working together effectively.
  • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Manage events, coordinating logistics and ensuring that every detail is taken care of.
  • Plan, organize, direct, control, and evaluate daily operations, maintaining a high level of efficiency and productivity.
Work Conditions and Physical Capabilities
  • Work under pressure, maintaining a calm and composed demeanor even in fast-paced environments.
  • Attention to detail, ensuring that every aspect of our bar operations is executed with precision and accuracy.
  • Combination of sitting, standing, and walking, requiring a high level of physical stamina and mobility.
  • Standing for extended periods, requiring the ability to remain on your feet for long periods of time.
Personal Suitability
  • Accurate, with a strong attention to detail and a commitment to precision and accuracy.
  • Client-focused, with a passion for delivering exceptional customer service and building strong relationships.
  • Dependable, with a strong work ethic and a commitment to meeting deadlines and delivering results.
  • Efficient interpersonal skills, with the ability to communicate effectively and build strong relationships with colleagues and clients.
  • Excellent oral communication, with the ability to articulate ideas and thoughts clearly and effectively.
  • Flexible, with a willingness to adapt to changing circumstances and priorities.
  • Organized, with a strong ability to plan, organize, and execute tasks and projects.
  • Team player, with a strong commitment to collaboration and teamwork.