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Private Cloud Site Reliability Engineer
2 months ago
**Job Summary:**
We are seeking a highly skilled Private Cloud Site Reliability Specialist to join our team at Axelon Services Corporation. As a key member of our Enterprise Computing organization, you will be responsible for providing Level 3 support for our private cloud infrastructure, working closely with internal engineering teams, and contributing to the development of processes and tools to improve support and automation.
Key Responsibilities:
- Provide Level 3 support for Brokerage's private cloud, including on-call rotation and collaboration with internal engineering teams.
- Work closely with the internal engineering team to provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring.
- Create and improve processes for support, including training, documentation, customer engagement, incident, problem, and change management.
- Contribute to the development of CLIs and APIs to automate SRE's activities and platform's automation.
- Collaborate with L2 teams and other L3 team members internationally.
Requirements:
- 5 to 10 years of relevant experience in platforms maintenance/development.
- Experience in a least one programming language.
- Experience with maintaining complex production systems with cloud and legacy technologies.
- Proven Kubernetes and Docker experience.
- Knowledge of monitoring stack (Grafana, Prometheus, Splunk) usage.
- Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage resolution.
- Effective communication skills to interact with various user groups, e.g. developers and engineers, as well as remote team members.
Nice to Have:
- Experience in developing monitoring architecture and implementing monitoring agents, and alerts.
- Experience in Golang, React, Kubernetes Operators.
- Knowledge of security protocols, e.g. SSL/TLS, Kerberos.
About Us:
Axelon Services Corporation is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and providing a collaborative and supportive work environment for our employees.