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Dental Office Receptionist

2 months ago


Mississauga, Ontario, Canada Westwood Dental Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Dental Office Receptionist at Westwood Dental. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.

Key Responsibilities
  • Front Desk Operations
    • Manage patient flow and coordinate appointments
    • Process patient registrations and updates
    • Handle phone calls and respond to patient inquiries
  • Customer Service
    • Provide exceptional customer service to patients and visitors
    • Address patient concerns and resolve issues in a timely and professional manner
  • Administrative Tasks
    • Manage and maintain accurate and up-to-date patient records
    • Process and manage patient payments and billing
    • Perform various administrative tasks as required
  • Communication
    • Communicate effectively with patients, staff, and other healthcare professionals
    • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 2 years to less than 3 years of experience in a similar role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
    • Proficiency in Microsoft Office and other software applications
What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Professional Growth and Development