Field Service Technician
1 month ago
We are seeking a highly skilled Field Service Technician to join our team at Regal Rexnord. As a Field Service Technician, you will be responsible for performing a variety of field service activities on installed based critical power systems. This includes start-up, testing, commissioning, preventative maintenance, upgrades, and modernization on low and medium voltage switchgear as well as automatic transfer switches using specified test equipment.
Key Responsibilities- Develop and manage predictive and preventative maintenance programs for our installed based customers in Vancouver and surrounding area.
- Perform all aspects of assigned field service work including site investigation, equipment installation, testing, commissioning, and maintenance of power distribution, control, and automation systems.
- Completion of assigned project field activities on time and meet customer functional requirements.
- Work in close collaboration and cooperation with the local field service office and Thomson Power System (TPS) business headquartered on the west coast in Langley, BC Canada.
- Build, develop, and maintain exemplary customer and vendor relationships while maintaining a high level of quality and technical service.
- Ability to track and submit project reports in a timely manner (Field Reports and Expenses).
- Adhere to written standard testing and maintenance procedures for breaker, switchgear, relay, control, and automation equipment testing.
- Support Technical Training programs for customers, partners, and employees on new and existing products.
- Ensure all corporate policy and values are foundational in the culture of the Langley office, including health and safety, integrity, responsibility, diversity and inclusion, customer success, innovation with purpose, continuous improvement, performance, and passion to win.
- Hands-on experience in preventative and predictive maintenance of power distribution and generation systems, and control equipment or equivalent combination of education and experience.
- Red Seal certified Industrial Electrician or equivalent experience in Electrical Engineering.
- Self-directed learner motivated and driven to take initiative towards their education and development in electrical power and distribution field services.
- Basic understanding of Generator/AVR controls and synchronization/paralleling theory.
- General computer skills including email, internet, data entry, and Microsoft Word, Excel, and OneNote as well as ability to use an Android or iPhone to perform daily work tasks.
- Demonstrated ability to interpret electrical schematics and drawings.
- High level of attention to detail with a strong ability to implement.
- Excellent customer service skills, with strong verbal and written communication abilities.
- Ability to work independently and as part of a team.
- 50-75% Travel required, our customers have scheduled maintenance, emergency travel can come up but is not common, this includes both domestic and international travel.
- Valid Drivers License required.
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