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Housing Support Specialist

3 months ago

Calgary, Alberta, Canada The Alex Full time

Position Overview: The Housing Support Specialist plays a crucial role in assisting individuals who have previously experienced homelessness in securing and maintaining stable housing. This position operates within a comprehensive case management framework, emphasizing a strengths-based and client-focused methodology. The specialist will collaborate with program participants to develop tailored plans that align with their unique objectives.

Key Duties:

  • Deliver case management services to individuals transitioning from homelessness.
  • Facilitate connections to relevant community resources and assist with referrals.
  • Conduct thorough needs and risk evaluations.
  • Engage with clients through a culturally sensitive lens.
  • Provide in-home and community-based support to enhance daily living skills (e.g., budgeting, grocery shopping, cooking, etc.).
  • Identify potential eviction risks and work collaboratively with clients to mitigate these factors.
  • Transport clients to appointments and assist with daily tasks as necessary.
  • Advocate for tenant and landlord rights in accordance with relevant legislation.
  • Guide clients through the complexities of the justice and healthcare systems.
  • Support clients in locating and securing suitable housing options.
  • Assist clients in obtaining and sustaining income support.
  • Provide support to individuals facing severe mental health and substance use challenges.
  • Collaborate effectively with team members and partner organizations.
  • Exhibit professionalism and contribute positively to team dynamics.
  • Demonstrate strong organizational and time management capabilities.
  • Facilitate housing transitions and liaise with landlords.
  • Engage in ongoing professional development and training opportunities.
  • Participate in after-hours support as needed.
  • Assist with data management and reporting as required.

Qualifications:

  • Preferred Bachelor's degree in a relevant discipline.
  • Experience in the homeless services sector with a strong understanding of community resources.
  • Solid foundation in mental health and addiction issues.
  • Familiarity with Housing First and Harm Reduction principles.
  • Excellent communication skills, both written and verbal.
  • Strong organizational abilities and problem-solving skills.
  • Commitment to fostering a positive team environment.
  • Willingness to engage in continuous learning and adapt to diverse practices.
  • Ability to work autonomously and assess risk effectively.
  • Valid driver's license and access to a vehicle for work purposes.
  • Basic First Aid certification within the first month of employment.
  • Clear criminal record check for vulnerable sectors.
  • Awareness of Indigenous rights and reconciliation initiatives is advantageous.
  • Commitment to anti-racist and anti-oppressive practices.

Work Environment:

  • Primarily outreach-focused, involving home visits to clients.
  • Standard working hours with flexibility for urgent situations.
  • Full-time position requiring various physical activities.
  • Exposure to emotionally challenging situations may occur.

Benefits:

  • Generous vacation and personal leave policies.
  • Comprehensive medical and dental insurance.
  • Access to professional development resources.
  • Support for wellness initiatives and retirement savings plans.

About The Alex: The Alex is dedicated to enhancing the lives of Calgary's vulnerable populations through integrated health, housing, and social services. Our mission is to empower individuals and foster community well-being.