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Front of House Lead

3 months ago

Banff, Alberta, Canada Wild Flour Banff's Artisan Bakery Cafe Full time

At Wild Flour Banff's Artisan Bakery Cafe, we pride ourselves on being a vibrant hub in the heart of Banff, renowned for our artisanal bread, delectable pastries, and premium coffee. Our establishment is a favorite gathering place for both locals and tourists, fostering conversations about their daily adventures. We are committed to supporting our community and protecting our environment through sustainable practices and sourcing ingredients from local suppliers.

The Front of House Lead plays a crucial role in maintaining the welcoming and lively atmosphere that attracts guests to our bakery. In this position, you will be responsible for training and mentoring your team to ensure exceptional customer service and efficient task completion. By motivating your colleagues with daily sales targets, you will help drive product sales and create a dynamic work environment. This role offers an exciting opportunity to develop your leadership skills, with continuous support and growth potential.

KEY SKILLS & EXPERIENCE:

  • Prior Experience as a Barista with Coffee Knowledge
  • Leadership Experience in a Similar Environment
  • Outstanding Customer Service and Communication Skills
  • Team Collaboration and Positive Mindset

WE OFFER:

  • Competitive Salary, Tips, and Benefits
  • Discounts at Hotel, Restaurant, and Bakery
  • Healthy Living Allowance
  • Team Building Events and Activities

We value belonging as one of our core principles. We recognize that diversity is a strength and welcome individuals from various backgrounds. Our aim is to create an inclusive environment where everyone can be their authentic selves and feel valued in our community. We are dedicated to removing barriers for applicants from equity-seeking groups.

Job Types: Part-time, Permanent

Pay: $19.00 per hour

Expected hours: Up to 25 hours per week

Additional pay:

  • Overtime Compensation
  • Tips

Benefits:

  • Casual Dress Code
  • Company Events
  • Dental Coverage
  • Disability Insurance
  • Discounted or Complimentary Meals
  • Employee Assistance Program
  • Extended Health Benefits
  • Life Insurance
  • Paid Time Off
  • Store Discounts
  • Wellness Initiatives

Flexible Language Requirement:

  • French Not Required

Schedule:

  • Day Shifts
  • Evening Shifts
  • Morning Shifts
  • Overtime Opportunities
  • Weekend Availability as Needed

Commute/Relocation:

  • Reliable commute or relocation plan required

Experience:

  • Barista: 1 year (required)
  • Supervisory: 1 year (required)

Work Location: In-person