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Cybersecurity Incident Responder

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

This is a critical position within Scotiabank's cybersecurity team, responsible for responding to and managing security incidents that may impact the bank's products and digital properties in Canada.

Key Responsibilities
  • Incident Response: Respond to account-level attacks targeting Scotiabank's products and digital properties in Canada, in accordance with the incident protocol, incident communication matrix, service-level commitments, and associated playbooks.
  • Communication: Produce and provide timely incident communications for various audiences, ensuring awareness and appropriate levels of engagement as part of response activities.
  • Threat Identification: Identify systemic issues, reoccurring problems, and identified threats/vulnerabilities to Scotiabank's Fraud Problem Management function, ensuring these and other root cause contributors are captured within post-incident reviews.
  • Performance Metrics: Work to maintain and exceed established incident management KPIs, including mean-time-to-detect (MTTD), mean-time-to-containment (MTTC), and mean-time-to-remediation (MTTR), as measured by event type and severity.
  • Event Triage: Intake and triage of events to determine appropriate event type, severity, and prioritization, providing secondary support to Incident Analysts on events that require additional review and escalation.
  • Cyber-Fraud Monitoring: Identify and recommend changes to cyber-fraud monitoring and alerts to ensure ongoing improvements to early-detection efforts.
  • Threat Landscape Awareness: Maintain ongoing awareness of the cyber-fraud threat landscape, including through certification, continuing professional education (CPE), industry group participation, threat intelligence feeds, and direct research.
Requirements
  • Experience: At least one (1) year of hands-on experience within a cyber-fraud or security incident management role.
  • Knowledge: Demonstrated knowledge in one or more of: incident management, threat-intelligence, and customer identity & access management (CIAM).
  • Certifications: Relevant cybersecurity industry certifications are an asset (e.g., CISSP, CISM, CISA, GCIH, ITCA, etc.).
  • Education: Bachelor's degree in computer science, cybersecurity, or similar is an asset.
  • Language: Bilingual in Spanish is an asset.
What's in it for You?
  • Continuous Learning: Continuous learning and advancement via workshops with external providers, courses, and conferences.
  • Strategic Projects: Lead strategic projects with a significant impact on business line growth.
  • Collaborative Culture: A culture that promotes teamwork and cross-functional collaboration to achieve business goals, with an inclusive workplace that values diversity of thought, background, and experience.
  • Global Opportunities: Opportunity to work and collaborate with teams and partners across different geographies, enriching professional experience and understanding of global payment markets.