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Café Operations Manager
3 months ago
Wiseapex Solutions Inc is seeking a dedicated Café Operations Manager to oversee the daily activities of our café. This role is crucial in ensuring smooth operations and exceptional customer service.
Key Responsibilities- Evaluate Daily Operations: Monitor and assess the efficiency of daily café functions.
- Revenue Monitoring: Analyze revenues to manage labor costs effectively.
- Operational Planning: Organize and plan daily activities to enhance productivity.
- Staff Scheduling: Create and manage staff work schedules to ensure adequate coverage.
- Service Implementation: Determine the types of services offered and develop operational procedures accordingly.
- Financial Management: Balance cash and prepare financial reports, including balance sheets and cash reports.
- Marketing Participation: Engage in the development and execution of marketing strategies.
- Leadership: Lead and instruct team members to foster a positive work environment.
- Customer Relations: Address and resolve customer complaints or concerns promptly.
- Education: Secondary (high) school graduation certificate.
- Experience: A minimum of 5 years in a similar role.
- Employment Type: Permanent position.
- Language Requirement: Proficiency in English.
- Work Hours: 40 hours per week.
