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Hotel Operations Manager
2 months ago
We are seeking a seasoned General Manager to lead our hotels in Mont-Tremblant, Quebec. As a key member of our Urgo Hotels Canada team, you will be responsible for ensuring exceptional guest experiences, driving operational excellence, and maximizing revenue.
Key Responsibilities:- Operations Management: Oversee the smooth day-to-day operation of our hotels, ensuring compliance with Marriott, Hilton, and Urgo Hotels Canada standards.
- Human Resources Management: Lead and motivate our teams, setting goals, evaluating performance, and fostering a healthy work environment.
- Financial and Material Management: Prepare and monitor budgets, analyze financial statements, and negotiate with suppliers to optimize inventory management.
- Marketing, Sales & Revenue: Collaborate with sales and marketing teams to establish pricing strategies, create forecasts, and optimize revenue.
- 5+ years of experience in high-level management roles in the hotel industry.
- Strong human management skills, with experience in conflict resolution and team motivation.
- Proficiency in hotel financial management and computer systems.
- Bilingualism (French and English), with a third language an asset.
As a leader in hotel management and development, we offer a dynamic and inspiring work environment. Our values of entrepreneurship, solution-orientation, positive leadership, and collegiality guide our approach. Join us in creating memorable experiences for our customers.