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Customer Service Supervisor

2 months ago

Burlington, Ontario, Canada Domilya Group Construction Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Supervisor to join our team at Domilya Group Construction Inc. as a key member of our operations team.

Key Responsibilities
  • Supervise and Manage Teams

Lead and manage a team of 3-4 people, providing guidance and support to ensure the successful completion of projects.

Coordinate and Schedule Activities

Coordinate and schedule activities, including setting up machines and equipment, estimating costs and materials, and ensuring health and safety regulations are followed.

Develop and Implement Processes

Develop and implement processes to improve efficiency and productivity, and recommend personnel actions as needed.

Communicate Effectively

Communicate effectively with team members, stakeholders, and clients to ensure seamless project execution.

Requirements
  • Education

Bachelor's degree in a relevant field.

Experience

1 year to less than 2 years of experience in a customer service or operations role.

Language

Fluency in English.

Work Environment

This is a permanent, full-time position with 37 hours of work per week.