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Retail Sales Team Leader

3 months ago


Surrey, British Columbia, Canada Harle Home Hardware Full time
Position Overview

As a Sales Supervisor at Harle Home Hardware, you will play a pivotal role in managing our retail operations. Your leadership will ensure a seamless shopping experience for our customers while overseeing daily sales activities.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 to 2 years in a supervisory role within a retail environment.
Work Environment

This position is based in a retail setting, where you will engage with both customers and staff to drive sales and enhance service quality.

Key Responsibilities
  • Lead and mentor a team of sales associates, including apprentices and design personnel.
  • Delegate tasks effectively to optimize staff performance.
  • Manage inventory by ordering stock and overseeing merchandise returns.
  • Facilitate sales transactions and provide exceptional customer service.
  • Compile and analyze reports on sales performance, inventory management, and employee productivity.
  • Address and resolve customer inquiries, complaints, and supply issues promptly.
  • Maintain organized inventory systems to ensure product availability.
  • Oversee cash management and financial transactions.
Supervisory Responsibilities

You will supervise a team of approximately 3-4 individuals, fostering a collaborative and productive work environment.

Work Details
  • Employment Type: Permanent
  • Language: English
  • Hours: Full-time, 40 hours per week