Store Operations Manager
4 weeks ago
Rossland Grocery is seeking an experienced Assistant Store Manager to join our team. As a key member of our store leadership, you will be responsible for managing staff, assigning duties, and ensuring the smooth operation of our retail store.
Key Responsibilities:- Staff Management: Manage and supervise a team of retail staff, including recruiting, hiring, and training new employees.
- Merchandise and Services: Determine the merchandise and services to be sold, and locate, select, and procure merchandise for resale.
- Financial Management: Plan budgets and monitor revenues and expenses to ensure the store's financial health.
- Customer Service: Resolve customer complaints and issues, and provide excellent customer service to ensure customer satisfaction.
- Store Operations: Plan, organize, direct, control, and evaluate daily store operations to ensure efficiency and productivity.
Requirements:
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
- Experience in a retail environment, with a focus on customer service and staff management.
- Ability to work in a fast-paced environment and make sound decisions quickly.
- Excellent communication and interpersonal skills.
Working Conditions:
- Work in a retail store environment, with regular exposure to customers and staff.
- Work a variety of shifts, including evenings and weekends.
Language: English
Hours of Work: 30 to 40 hours per week
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