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Client Relations Specialist

3 months ago


Vancouver, British Columbia, Canada Settle Hub International Inc. Full time

ABOUT US
Settle Buddy, a prominent application and a division of Settle Hub Consulting International Inc., operates as an innovative digital marketplace for settlement services aimed at facilitating the transition for temporary residents in Canada.

By utilizing state-of-the-art technologies such as AI-driven chatbots and sophisticated systems, we strive to enhance the user experience and streamline the settlement process.

ROLE OVERVIEW
As a Client Relations Specialist, you will play a pivotal role in ensuring our clients receive exceptional support and guidance throughout their journey with us.

KEY RESPONSIBILITIES
1. Provide comprehensive assistance to clients navigating our digital platform.
2. Address inquiries and resolve issues efficiently to maintain high satisfaction levels.
3. Collaborate with internal teams to enhance service delivery and client experience.

QUALIFICATIONS
1. Strong communication skills, both verbal and written.
2. Experience in customer service or client relations.
3. Familiarity with digital tools and technologies.

Join us in making a difference in the lives of temporary residents in Canada by providing them with the support they need during their transition.