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Senior Laboratory Operations Manager
2 months ago
Job Summary
Dynacare is seeking a highly skilled and experienced Senior Laboratory Operations Manager to lead the Histology Department. As a key member of our team, you will be responsible for managing laboratory operations, people leadership, and fostering a culture of safety, quality, and customer service.
Key Responsibilities
- Manage laboratory operations, including workflow, scheduling, and resource allocation.
- Lead and engage a diverse team of laboratory professionals, promoting a culture of high performance and employee engagement.
- Collaborate with the Director, Pathology Operations and Scientific Directors to develop and implement departmental procedures, policies, and standards.
- Develop and recommend continuous improvement initiatives to enhance laboratory efficiency and quality.
- Ensure compliance with regulatory requirements, including collection, preparation, and analysis of departmental reports and statistics.
- Monitor quality control programs and processes, review and interpret QC results, and act to correct any potential issues.
- Provide exceptional customer service, ensuring customer needs are addressed in a timely and professional manner.
- Develop and implement business plans, goals, and schedules for the department.
- Review scientific issues and challenges with the Director, Pathology Operations.
Requirements
- Bachelor of Science in a healthcare-related field.
- Certified Medical Laboratory Technologist (CMLT) preferred.
- 3-5 years of leadership experience in a laboratory setting.
- Proven track record of leading and engaging diverse teams.
- Exceptional communication and interpersonal skills.
- Ability to foster relationships across all levels of the organization.
- Experience in planning, preparing, and devising work schedules.
- Strong understanding of quality standards and customer satisfaction principles.
- Proficiency in MS Office Suite (including Word, Excel, PowerPoint, Outlook).
- Experience in applying project management principles and techniques.
About Dynacare
Dynacare is a leading provider of health and wellness solutions in Canada. We are committed to delivering high-quality services and fostering a culture of excellence, innovation, and customer satisfaction. As a Top Employer, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.
