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Food Service Supervisor

2 months ago

Okotoks, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our food service establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service counter attendants and food preparers to ensure efficient service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain high-quality standards.
  • Operations Management
    • Establish methods to meet work schedules and ensure timely food preparation and service.
    • Requisition food and kitchen supplies to maintain inventory levels.
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit reports to management on sales, inventory, and other key performance indicators.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a food service establishment.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods and walking.
  • Personal Qualities
    • Client focus and excellent oral communication skills.
    • Efficient interpersonal skills and flexibility.
    • Team player with initiative and dependability.
Benefits
  • Health Benefits
    • Dental plan and health care plan.
  • Financial Benefits
    • Group insurance benefits.